Shipping & Payment Terms
Consumer Customers (B2C)
Minimum order value is 20,- €. For orders below this value we charge a 5,- € surcharge
Provided the orderd items are available in our warehouse, we ship within 3 working days.
Within Germany we charge a €4,90 shipping fee.
We ship free of charge within Germany from a basket value => 100,- €.
For deliveries within the EU (Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Rumania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, Cyprus) we charge a delivery fee of €19,90.
For deliveries to Switzerland, Liechtenstein and Norway we charge a delivery fee of €36,90.
Please request a quote for any other countries.
Possible methods of payment for consumer customers (B2C):
Trade Customers (B2B)
We do not require a minimum order value, but rather a minimum order amount of 20 frames on first orders. Exceptions can be discussed:
We require advance payment on first orders. Follow-up orders will be charged on account.
On check-out the shipping fees will be marked as 0,00 €. The shipping costs will be calculated manually and and will appear on your order confirmation. We ship with our contract partners DHL, DPD or Schenker depending on the size of your order.
If you are placing B2B orders for the following countires, then please order directly with our distributor Cape Times >>
DACH countries: Austria, Germany, Switzerland
Scandinavia: Denmark, Finland, Iceland, Norway, Sweden